1. Who we are
GOODD is operated by Goodd Studio FZE-LLC, registered in Sharjah Publishing City Free Zone, United Arab Emirates. We are responsible for deciding how personal information collected through this website is used.
Our registered address is Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates. You can contact us about privacy at bechara@gooddstudio.com.
2. Information we collect
When you use our contact form, we collect your name, email address and the project information you enter under “What do you need?”. You may also provide a budget and timing. Those two fields are optional. We receive any other personal information you choose to include in your message and subsequent correspondence.
Name, email and project details are needed to submit the form and respond meaningfully. Please only send information relevant to your enquiry, and avoid including sensitive personal information or information about other people unless you are authorised to share it.
Our hosting, security and font services also process technical information needed to deliver and protect the website. This can include your IP address, browser and device information, request details, and security signals. These services are described below.
The website is intended for business enquiries and is not directed at children.
3. How we use your information
We use enquiry information to respond to you, understand what you need, discuss a potential project and prepare a proposal. We also use relevant information to operate and secure our website, prevent spam, meet legal obligations and handle legal claims.
For enquiries submitted through the form, we request your consent next to the “Send enquiry” button. You may withdraw that consent at any time by emailing us. Withdrawal does not affect processing that was lawful before you withdrew it.
Where applicable, we also process information because it is necessary to take steps you request before entering a contract with you, perform a contract, comply with a legal obligation, or establish, exercise or defend legal claims. Where the relevant law permits it, necessary website operation and security processing is based on our legitimate interests in running a reliable, secure website.
We do not operate a newsletter or use your enquiry to sign you up for unrelated marketing. We do not sell enquiry information or share it for targeted advertising. We do not use your enquiry to make solely automated decisions that have legal or similarly significant effects on you.
4. Services and sharing
Information is handled by the people and service providers needed to operate the website and respond to your enquiry:
- Webflow: hosts our website and processes and stores contact form submissions. See Webflow’s privacy information.
- Cloudflare Turnstile: helps protect the contact form from bots and abuse. It processes technical signals, including IP address and browser information. See the Turnstile Privacy Addendum.
- Google Fonts and hosted resources: the website loads fonts and supporting resources from Google servers. Your browser sends technical request information, including your IP address, when loading them. See Google’s Privacy Policy.
- Email and business support: our email service and authorised team members handle correspondence. Professional advisers may receive relevant information when needed for legal, accounting or business advice.
We may also disclose information when required by law or necessary to establish, exercise or defend legal claims.
We currently do not use audience analytics or advertising pixels. Website delivery and security technologies may still process technical data. Your browser provides controls for cookies and other stored site data; blocking necessary functionality may affect the contact form. Links to other websites, including social networks, are subject to those services’ privacy practices when you visit them.
5. International processing
We are based in the UAE and work internationally. Information may be processed in the UAE, the United States and other countries where our team and service providers operate. Webflow states that it stores customer and website visitor data in the United States.
Webflow’s processing is governed by its Data Processing Addendum, which includes contractual safeguards for applicable international transfers, including EU Standard Contractual Clauses and UK transfer provisions. Other providers’ privacy information explains their international processing. Where additional transfer safeguards are required by applicable law, the relevant contractual protections or another legally permitted transfer mechanism must apply. You can email us for information about the safeguards relevant to your information.
6. How long we keep information
For enquiries that do not become projects, we retain enquiry records for up to 12 months after our last substantive contact, then delete or anonymise them, unless a legal obligation or a specific legal claim requires longer retention. This includes copies held in Webflow and our email records.
If an enquiry becomes a project, relevant correspondence becomes part of our client records. We retain those records for the period needed to deliver the work, meet contractual and legal obligations, and handle any outstanding claims. The applicable period depends on the record and the obligation involved.
Hosting and security logs, and residual backup copies, may follow separate provider retention cycles. They are not kept by us for unrelated marketing. Contact us if you need information about a particular record or want to request deletion.
7. Security
Our website uses HTTPS to protect information in transit. We use our service providers’ security safeguards and limit access to enquiry information to people who need it for the purposes described here. No online service can guarantee absolute security.
If a personal data breach occurs, we will assess it and notify affected individuals and the relevant authority where required by applicable law.
8. Your rights
Depending on the law that applies to you, you may have rights to access or receive a copy of your information, correct it, request deletion, restrict or object to processing, and receive certain information in a portable format. Where we rely on consent, you may withdraw it.
To make a request, email bechara@gooddstudio.com and tell us what you would like us to do. We may ask for information proportionate to verifying your identity and will respond within the time limits required by applicable law. Some rights are subject to exceptions, including where we must retain information to meet a legal obligation or handle a legal claim.
You may also complain to the competent data protection authority. Depending on your location and the applicable law, this may be the UAE Data Office, a data protection authority in the European Economic Area, the UK Information Commissioner’s Office, or another relevant regulator.
9. Updates and contact
We may update this policy when our website, services or information practices change. The date above shows when it was last updated. If a change requires additional notice or consent, we will provide it.
For questions or privacy requests, contact bechara@gooddstudio.com, or write to Goodd Studio FZE-LLC, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.